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Management consultants all over the globe stress on having good Customer Service policies and practices. Naturally when so many of these experts harp on the same point there is bound to be some good in the advice. As the profitability of the company is what essentially counts let us see what good having a well established customer service process can do to a company.

The three main benefits that a company will get from improving customer satisfaction by using good Customer Service practices are retention, related sales and referrals. Let us see how each of these factors can be a major contributor to the profitability of the company.

Retention

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Tags: Business, Make Money by Nicole Price
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While the advantages of online banking, e banking or net banking are many, and for many of us it has become a way of life, there are things that one must keep in mind about this. There are some concerns relating to online banking and some precautions that one must take –

>> Security is of course the biggest concern. Though banks use secure servers (look for https instead of http in the website address) for their customers for online banking, phishing frauds, fraudulent websites, and so on are things to beware of. Also remember to make your online transactions more secure by following security guidelines and using the virtual keyboard for typing the PIN, password and so on.

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Tags: Business, General by Nicole Price
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In the same vein as my recent post about online payment solutions and options in this post as well, I thought I would talk about online banking solutions. We have long become used to getting money at the ATM rather than going to the bank during working hours to withdraw money. This had revolutionized banking to a very great extent. Similarly online or internet banking or e-banking as it is also called, has further simplified and streamlined banking for us, in many different ways such as –

Online banking has many of the same advantages as online shopping – You can do it from the convenience of your home, saving time, effort and money in not having to physically go to the bank. You can do it at your own time, not having to curtail your banking to within banking hours which can be inconvenient and even impossible for working people.

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Tags: Business, General by Nicole Price
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To ensure smooth movement of funds across the world, a wide range of payment solutions are avialable worldwide that make international commercial transactions a breeze. There are many payment options so one can decide which is most suitable as per the situation.

Apart from Bank Transfers across the world, a whole set of online solutions have cropped up. The chief among these is Paypal. It is owned by eBay since 2002. Google Checkout is another similar payment gateway though not as popular and as widely used as Paypal. Checkout by Amazon is the new kid on the block offering stiff competition to the existing stalwarts. Credit cards are another very popular payment mechanism for online trades. Make sure you don’t fall trap to any phishing scams though.

Many other private companies also offer funds transfer facilities. One must look into the background and take some time out to research them online and offline before entrusting them with hard earned money. Transferring funds across the globe is big business today with companies charging as high as upto 4% in transfer fees. Do your research and make sure you pick the one most suitable to your particular needs and one that charges reasonably for sending and receiving payments.

Tags: Business, General by Nicole Price
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Any of you looking for credit cards. It can be quite a pain to get a credit card issued with a good credit limit, especially if you have a not very flattering credit history. A lot of us have credit card overdues, payments that have slipped our minds, accumulated interests that have gone through the roof. And yet, most of us clean up our act, pay all our dues and clear all the credit like good citizens that we are. But our credit history continues to haunt us. Banks take one look at our financial priors, and decide about our future and offer less than friendly terms.

That’s where sites like myfundingsource.com come to the rescue. They help folks with bad, just fair or even no credit get a credit card and start to build a good credit history. People with great credit history of course have many more options.

On the website you can monitor credit report. If you are trying to get funding for a loan, you will need to know your credit scores. The website helps you to know and understand your credit scores. Building a good credit score can be tough when nobody is ready to issue you a credit card or loan. This site offers easy to get credit cards with minimal or no credit checks. Their annual fees are reasonable. If you need ongoing access to cash or a line of credit, their MerchantCard would be suitable.

If you are looking to build professional credit for your business, you can avail of their Commercial Credit Builder Program. They can help you build positive business credit in 4-8 months as against 2-5 years. The charges are $49.95 for a 10 week trial, followed by a monthly charge of $19.95 if you continue availing their service.

So they have multiple options for people with bad or no credit history to change things and move in the other direction.

Tags: Business by Nicole Price
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It is my considered view, that when women make it big in the corporate world, their achievements are more difficult to accomplish and therefore worth more admiration. Because they not only had to be as good as the men, they had to be better than the men; to survive and to excel.  Plus women always have more on their plate than men – being expected to juggle home and work at the same time. That is why, when I came across this CNN list of the World’s Most Powerful Business Women, all of whom I salute and who have my deepest admiration, I thought I would share with my readers –

1. Indra Nooyi, Chairman and CEO PepsiCo is the most powerful businesswoman in the world. She has come a long way from her native India. Not only has she successfully contended with declining sales of soft drinks manufactured by her company, she has looked at providing the consumer with healthier options such as orange juice fortified with omega 3 fatty acid.
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Tags: Business, people, Rich List, world by Nicole Price
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The United States has a brand new president; those of us who watched the live presentation of the Inauguration certainly saw history being made! However his presidency is fraught with unenviable challenges which people expect him to sort out right away: the US currently is facing its worst economic crisis since the Great Depression in the 1930s. And since it is ALL ABOUT THE MONEY (which is also this blog’s tagline in case you didn’t notice) I thought it makes sense to make ourselves aware of what it is that the new president and his Vice President plan to do to pull the US out of the black hole of economic depression that it is currently sunk into. Let us take a look at how the new broom plans to sweep clean the economic mess.

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Tags: Business, Government, politics by Nicole Price
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In times of economic stringency such as those that we are experiencing right now, if some companies have exhibited extraordinary growth patterns, this growth is all the more creditable and noteworthy. According to CNN money, these companies recorded the highest growth numbers in 2007:

The company to record the highest growth was NutriSystem, which is a strong indicator of America’s preoccupation with weight loss, body image and dieting. The company reported a stunning 433% earnings per share growth with 225% revenue growth and total return of 244%. NutriSystem sells pre-packaged (heat and eat) meals from their website and ship them to your door. They have an ongoing deal that will supply one weeks free food with every 4 week order. This amounts to $280 for 5 weeks food. In an age where foods are chosen according taste, price, and convenience – it should come as no surprise that NutriSystem is so popular.

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Tags: Business by Nicole Price
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CNN Money put out a list recently, of all the best companies to work for, and guess who is number one on the roll… well its Google!

Apparently Google is also in the business of making millionaires (out of its stock holders). The stock broke the $700 mark! And why is it the best company to work for? Stock options! To 99% of their employees! With revenues of ($ millions) 10,605 in 2006, it does sound like the best place to work, with 8134 employees in the US and 60% growth in a year!

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Tags: Business, General, people by Nicole Price
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